We are committed to delivering high-quality online courses that cater to the diverse needs of learners worldwide. Our platform is designed to adapt to the ever-changing educational landscape, ensuring flexibility and fostering a culture of continuous skill development.
We also prioritize your right to privacy and are dedicated to providing a safe and secure user experience. This Privacy Policy outlines our online data collection and usage practices that apply to our Website. By using our Website, you expressly accept, without limitation or qualification, the collection, use, and transfer of your personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) as described in this policy. Please read this Statement carefully, as it affects your rights and liabilities under the law. If you do not agree with how we collect or process your PII or Non-PII, please refrain from using this Website.
This policy applies to our Website and governs the processing of your personally identifiable information (“PII”) and non-personally identifiable information (“Non-PII”) collected during your visit. It outlines the types of information we collect, how we use it, and with whom we may share it. Additionally, it informs you of the process to request the cessation of data collection and sharing.
We are based in the United States, and by registering on our Website, you agree to be governed by U.S. laws.
Our Website may contain links to third-party websites over which we have no control. As such, we are not responsible for the privacy policies or practices of those third parties when you access their websites through links on our platform. We encourage you to review their privacy policies and terms of use to understand how they collect, use, and share your information.
Service Adjustment LLC is the data controller of your personal information; however, we do not oversee the data usage practices of third parties to whom we transfer your PII and Non-PII as part of providing the services you request. We recommend reviewing the privacy policies and opt-out choices of those third parties to better understand how they handle your data.
Individuals have the following rights regarding their personal data:
Customers may withdraw consent at any time by sending an email to [email protected].
When you register on our Website, we collect the following types of information. In some cases, these categories may overlap:
Personally Identifiable Information (PII) PII refers to any information that can be used to identify you. We do not collect PII unless you voluntarily provide it. Examples of PII we may collect include:
Demographic Information refers to population characteristics, which may or may not be unique to you. This may include zip code, telephone numbers (including mobile numbers and carriers), birth date, gender, salary range, education, marital status, occupation, employment industry, and personal and online interest.
Behavioral Information relates to how you interact with our Website. This may include the pages of our Website you visit, information about your computer hardware and software, and ads or services you access. Information about your computer hardware and software may refer to your IP address, geographic location, browser preference, domain names, operating system type, number of times you access the Internet, and the websites that referred us to you. This information is necessary to analyze the use of resources, troubleshoot problems, prevent fraud, and improve our services and products.
Third-Party Information is the information about you from third-party sources, including personal, demographic, behavioral, and indirect data. This helps us personalize advertisements and enhance your user experience.
No Information Collected from Children: We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered PII from a child under 13, we will promptly delete it from our database. Since we do not collect such information, we do not have policies regarding its use or disclosure to third parties.
Cookies: “Cookies” are a feature in your browser software that, when enabled, allow us to store small amounts of data on your computer regarding your visit to our Website. These help us track which features interest you the most and what content or links you frequently view. When you return to our Website, cookies allow us to tailor content to your preferences. We may also use cookies to monitor your return visits, compile statistical data on website usage, and deliver content based on your browsing history or the source that directed you to our Website.
We primarily use session cookies, which are not stored permanently on your device. These expire after two hours of inactivity or when you close your browser. During the purchase of a service or product, a significant amount of data is processed and transferred through each step of the search or registration. This includes information you input in forms or questionnaires, such as demographic data that is not unique to you. Session cookies help retain this information until your search or registration is complete.
Removing Cookies: You can manage cookies by modifying your browser settings to decline, remove, or accept them. You may also enable notifications when a cookie is set. However, declining cookies may impact website performance and limit certain functionalities. To access all features, accepting cookies is recommended.
Web Beacons: We also use web beacons, also known as single-pixel gifs, clear gifs, or action tags. These electronic images help us collect information about visits to our Website, track the number of visitors to specific pages, and measure advertisement effectiveness. Web beacons do not collect PII but instead help compile aggregated statistics about website usage. They gather limited data, including cookie numbers, timestamps, and page descriptions, which may be shared with third parties to analyze visitor behavior and ad performance. Web beacons are also used in emails we send to users in our database. Since they function like any other content request, web beacons cannot be opted out of, but they can be rendered ineffective by disabling cookies in your browser settings.
JavaScript: We may also use JavaScript in advertisements to enhance our Website’s functionality, particularly for displaying images. JavaScript does not collect PII but is used to analyze and improve website performance.
Disabling JavaScript: You may disable JavaScript in your browser settings, though doing so may limit access to certain features.
IP Addresses: Your Internet Protocol (IP) address is a unique identifier assigned by your Internet Service Provider (ISP). It can indicate your geographic location and ISP information. Web servers log IP addresses to track user traffic patterns. While an IP address does not reveal an individual’s identity, it can, with ISP cooperation, be used to determine a user’s location. We automatically track user actions on our Website to conduct research on demographics, interests, and behaviors, helping us enhance security and improve user experience. This may include the URLs visited before and after using our Website, as well as details about your device.
Computer Profiles: Additionally, we may collect and analyze anonymous data to understand user experiences better. This could include referring domains, browser types, operating systems, screen resolutions, color settings, browser plug-ins, language preferences, cookie settings, search engine keywords, and JavaScript usage. If you provide PII, we may use this data to identify you.
Providing Services and Products: We utilize the information collected on our Website to deliver the services or products you have requested. This may involve sharing your information with a third party under contract with us to provide these services. While our agreements restrict how such third parties may use your information, we do not oversee their privacy practices. If you have concerns or wish to have your information removed from their database, you must contact the third party directly.
Improving our Website: We also use the information gathered on our Website to enhance our responsiveness, improve operations, create a better user experience, and ensure the effective delivery of the services you request. This includes presenting personalized products, content, and advertisements tailored to your preferences and interests. Additionally, the information collected on our Website may be shared with other companies under common ownership.
We share your combined personal, demographic, behavioral, and indirect information with third parties globally, as detailed below:
Service and Product Delivery and Vendors: We may share your information with third parties that assist in providing the products and services you have requested. This includes companies and individuals we employ to carry out technical operations and functionalities on our behalf, such as data analysis, website hosting, marketing support, credit card payment processing, and customer service. These entities are prohibited from sharing your information with any other party or using it for any purpose beyond their designated function.
Third-Party Products and Services: We may disclose your information to third parties that offer products, services, or opportunities that may be of interest to you. Using the data and preferences you have provided, we assess your potential interest in these third-party offerings. Marketing efforts may include email promotions, mobile offers, or telemarketing calls from these third parties.
Anonymous Information: We may also share aggregated, anonymous data with third parties to help them understand the characteristics and behaviors of visitors to our Website. This may include demographic and behavioral insights.
Legal Process: We may disclose your information if required by law or at our discretion when requested by a governmental entity. Additionally, we may disclose such information if we believe, in good faith, that doing so is necessary to (a) comply with legal obligations or proceedings, (b) protect our rights, property, or affiliated entities, (c) prevent criminal activity or protect national security, or (d) ensure the personal safety of users or the public.
Acquisition or Merger: If a third party acquires all or part of our business through purchase, consolidation, or merger, we may disclose and transfer your information to that entity. In the event of an insolvency proceeding, whether voluntary or involuntary, a court-approved sale, license, or other disposition of information may occur through a liquidator, administrator, or receiver. If such a transaction takes place, you will be informed via email or a prominent notice on our Website.
As with all of these scenarios, the recipients of your information may be located in any country worldwide.
Third parties also collect and use information about you on our Website in the following way:
Advertiser cookies and web beacons: Advertising agencies, advertising networks, and other companies who place advertisements on our Website and the Internet generally may use their cookies, web beacons, and other technology to collect information about you. We do not control the collection techniques of such third parties. We have no responsibility for the use of such technology to gather information about you.
Hyperlinks: Our Website may contain hypertext links to the websites of third parties. We are not responsible for the privacy practices or the content of such other websites. Such links are provided for your convenience and reference only. We do not operate or control any information, software, products, or services available on such third-party websites. The inclusion of a link to a website does not imply any endorsement of the services or the third party’s website, its contents, or its sponsoring organization.
Third-Party Credit Card Processing: Service Adjustment LLC provides you with the option to pay for products and services using a credit card through a third-party payment processing service provider. Please note that our service provider, not Service Adjustment LLC, may collect and process your credit card information.
Email and Unsubscribe Policy: We may provide your PII or Non-PII to third parties for promotional offers purposes sent to your email. These offers may be for our services and products or those of third parties. We may maintain separate email lists for different purposes. If you wish to end your inclusion in the list, you only need to follow the instructions on how to unsubscribe, found in the footer of the email. To unsubscribe from any of our email lists, please click HERE or email us at [email protected].
Content of Email Messages: You may receive particular commercial email messages sent by third parties for products and services that you may find interesting. In such a case, the sender’s name shall appear in the “From:” section of the email. The email, at the bottom of its content, shall include detailed instructions on how to unsubscribe from that advertiser or us. We are not responsible for any third-party emails sent to you that do not contain any advertising from us.
Opting Out of Email Marketing Material: If you no longer wish to receive our promotions, you may opt-out by following the instructions included in each email you may receive from us, click HERE, or by sending us an email to [email protected].
Telemarketing: We, as well as our advertisers, may use your PII to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones even if you have your telephone number or cell phone number listed on a state or federal do not call registry. By registering and using our Website, you agree that such registration and request constitutes a purchase, an inquiry, or an application for the objective of the Amended Telemarketing Sales Rule, 16 CFR §310 et seq. (the “ATSR”). Notwithstanding that your telephone number may be listed on the Federal Trade Commission’s Do-Not-Call List, once you register and use our Website, you have authorized us to communicate with you through telemarketing in conformity with the ATSR. Moreover, by registering with, or requesting information from, a third-party advertiser at or through our Website or other advertisement media made available by us (e.g., email marketing), you agree that such action shall constitute a purchase, an inquiry, or an application with the respective third-party advertiser for purposes of the ATSR. You may also be contacted via email, direct mail, or telemarketing by such third-party advertiser under the ATSR. If you no longer wish for us to contact you through the telephone, you may do so by sending us an email at [email protected] by providing your name and telephone number.
Wireless Addresses: If the email address you provide to us is a wireless email address, you agree to receive messages at such address from us or third parties with whom we may share your email address or telephone number unless and until you have requested not to receive such messages by following the instructions in the removal portion of this policy. You understand that your wireless carrier’s standard rates apply to these messages. You certify that you represent the owner or authorized user of the wireless device on which messages must be received and that you are authorized to approve the applicable charges.
Short Message Service: We may offer a service through which you can receive messages on your wireless device via short message service (SMS). Data obtained from you in connection with this SMS may include your name, address, cell phone number, and your provider’s name, as well as the date, time, and content of your messages. You confirm that you are at least 18 years of age and that you are the owner or authorized user of the wireless device on which messages shall be received. You also certify that you are authorized to approve the applicable charges. In addition to any fee of which you are notified, your provider’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We shall not be accountable for any delays or failures in the receipt of any SMS messages, as delivery relies on the effective transmission from your network operator. SMS message services are provided on an “as is” basis. We may also obtain the date, time, and content of your messages during your use of the SMS Service. We shall use the information we obtain in connection with our SMS Service under this Privacy Policy. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information in addition to that. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their policies govern their practices.
You acknowledge and agree that the SMS Service is provided via wireless systems that use radios, as well as other means, to transmit communications over complex networks. We do not guarantee that your use of the SMS Service shall be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. We may also access the content of your account and wireless account with your carrier to identify and resolve technical problems and service-related complaints.
Removal of Wireless or SMS addresses: You may remove your information from our database. If you remove your information from our database, it will no longer be used by us for secondary purposes, disclosed to third parties, or used by third parties or us to send promotional correspondence to you. You may remove your information by sending your request in writing via email to [email protected]. You may also do this by sending “STOP”, “END”, or “QUIT” to the SMS text message you have received.
California residents may have additional personal information rights and choices. Please see below for more information.
We keep your Personally Identifiable Information (PII) only for a necessary and reasonable amount of time, depending on the purpose of its use. The length of time we retain your PII depends on the purposes for which we collect and use it or as required to comply with applicable laws, as well as to establish, exercise, or defend our legal rights.
Service Adjustment LLC is primarily operated and managed on servers located and operated within the United States. To provide our products and services to you, we may send and store your PII, also known as your data, outside of the country where you reside or are located upon the use of our Website, including to the United States. Accordingly, if you reside or are located outside of the United States, your PII may be transferred outside of the country where you reside or are located, including countries that may not or do not provide the same level of protection for your information. We are committed to protecting the privacy and confidentiality of PII when it is transferred. If you reside or are located within the European Economic Area (EEA) and such transfers occur, we take appropriate measures to deliver an adequate level of protection for the execution of processes in any such country as you would have within the EEA to the extent feasible under applicable law. We participate in and are committed to adhering to the EU-U.S. Privacy Shield Framework when transferring data from the EEA to the United States. For inquiries, please contact us at [email protected].
We are committed to securing and protecting your information. When you submit information on the Website, such information is protected both online and offline. The servers in which we store our customers’ personal information are kept in a secure physical environment. We have security measures in place to protect against the loss, misuse, and alteration of personal information under our control. Currently, we use Secure Socket Layer Software (SSL) to protect our stored data and to secure any transactions. SSL encrypts information, including names and addresses, as they are transmitted over the Internet. Please be advised that, although we take technology-based precautionary measures to secure your data, not all the data transmitted over the Internet can be ensured to be 100% secure. Therefore, we cannot and do not warrant that your information shall be secure. Any transmission of data at or through this Website is at your own risk. However, access to your information is strictly limited and not accessible to the public.
We reserve the right to make material changes to the substance of this Privacy Statement. We post these changes through a published notice on the Website so that you always know what information we gather, how we might use that information, and to whom we shall disclose it.
If you have any questions about this Privacy Policy, please contact us here:
Service Adjustment LLC
8845 Keokuk Ave
Winnetka, CA 91306
United States
+1 (781) 386-1177
[email protected]
If you are a California resident, you may request and obtain from us once a year, free of charge, a list of third parties to whom we have disclosed your personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact Us” section for where to send such requests. Service Adjustment LLC does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for direct marketing purposes by withholding consent.
Effective July 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal information give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purpose for collecting the information, and the categories of third parties with which the information was shared. For more information on how we collect, use, and disclose personal information for business purposes, please review the Privacy Policy above. California residents also have the right to submit a request for deletion of information under certain circumstances. Consistent with California law, if you choose to exercise your rights, we won’t charge you different prices or provide different quality of services unless those differences are related to your information. See the “Contact Us” section for where to send such requests. Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney; or the agent must provide proof that you gave the agent signed permission to submit the request and either (i) verify your identity with us or (ii) directly confirm with us that you provided the authorized agent permission to submit the request.
We do not sell personal information to third parties. We do share personal information with third parties for the business purposes described in our Privacy Policy, including without limitation advertising and marketing purposes.
